Lessons Learned

• Building and maintaining trusting and inclusive relationships are essential for your collaboration to be successful;
• The positive aspects of trusting and inclusive relationships are universal, whereas, the negative aspects seem unique to situations;
• Inclusion and involvement facilitate building trusting relationships;
• Team building activities facilitate development of strong trusting relationships:
  • Ensure all members have their voices heard at the table – foster inclusiveness;
  • Provide joint training sessions and meetings for public health and primary care staff;
  • Acknowledge new members to the collaboration and provide mentorship from experienced members;
  • Building trust is supported by good communication skills;
  • Previous positive relationships enhance collaborative efforts between Primary Care and Public Health.